Since 1835, the City of St. Louis Water Division has been dedicated to supplying the highest quality water to our customers. We are proud to say that in 2010,
our water met or exceeded the standards set by the U.S. Environmental Protection Agency and the Missouri Department of Natural Resources.
Our scientists constantly monitor and test the water for over 150 possible contaminants. We analyze the water where it enters the plant as raw river
water, throughout the treatment process, and at multiple points throughout the city. The frequency and thoroughness of these tests exceed federal
regulations for water quality monitoring. Water quality monitoring of St. Louis City water in 2005 indicated that no compounds were detected above
the allowable levels set by federal and state regulations. The information our scientists gather is compiled in the Water Quality Report. To access this annual report, please click here.
If at any time, however, you feel that the quality of your water is not up to your standards, feel free to contact Frank Genovese, Water Production Engineer
at (314) 469-1900 ext. 222 or via email at firstname.lastname@example.org.
We routinely see issues with cloudy water. Most of the time, what is reported as cloudy water is not actually a quality problem at all.
Please see this document to understand what causes your water to look cloudy: