City of St. Louis Water Division

Latest News

BOIL WATER ADVISORY LIFTED
June 20, 2025

ST. LOUIS - The Precautionary Boil Water Advisory that was issued by the City of St. Louis Water Division on 06/19/25 for a portion South city has been lifted effective 12:15 AM on 06/20/2025. The Water Division conducted several tests on water samples collected in the affected areas and has verified the water is not contaminated and is safe to consume.



Click Here for Frequently Asked Questions regarding Boil Advisories.

How Can I be notified of Boil Water Advisories and Boil Water Orders?

Boil Water Advisories and Orders are always listed on our website at https://www.stlwater.com and the City of Saint Louis Website at https://www.stlouis-mo.gov. Information is also distributed to the local news media as well. If you would like to be notified any time these events are posted to our website, please sign up for the City's Emergency Alerts through NotifySTL (https://www.stlouis-mo.gov/government/departments/public-safety/emergency-management/notifystl/notifystl-service.cfm)

Special Note Regarding Tornado Impact

From the Water Division

If you have been impacted by the recent tornado, please know that we are here to offer individual support and assistance. We understand the unique challenges you may be facing. Please contact the Water Division directly at 314-771-2255 to discuss your specific situation and how we can best support you during this time.

We are dedicated to serving our community, and that includes supporting our customers through difficult times. Please call us at your earliest convenience to discuss how we can help.

From the Collector of Revenue

If you have been impacted by the recent tornado and are unable to pay your water-refuse utility bill, please contact our office. We understand this is a difficult time and have payment plans available to assist you. For payment plan information, please contact the Collector of Revenue's Office: 314-622-3628

2025 Outstanding Professional Engineer in Government

Congratulations to our Director of Public Utilities, Niraj S. Patel, P.E. who was recently awarded the 2025 Outstanding Professional Engineer in Government by the St. Louis Chapter of the Missouri Society of Professional Engineers. He received the award due to his dedication and engineering excellence in helping to lead the City's drinking water utility.

City of St. Louis to Update Water Service Line Inventory

The City of St. Louis is notifying all customers in the City whose service line either contains lead or whose materials are unknown. To read the full news article, click here. See our answers to frequently asked questions here.

Identify Your Service Line

The Lead Service Line public viewer provides information about the private-side material of your water service line. Simply enter the address you want to look up, and the map will show you the material of your service line.

This information is based on the best-available data the City of St. Louis has at this time. To learn more about lead service lines and view the map, click here.

PFAS

Per- and polyfluoroalkyl substances (PFAS) are a large group of manufactured chemicals used in industrial applications such as firefighting foam, and many household products including non-stick coatings, waterproofing and stain repellants. These substances have been used in these products since the late 1930s. PFAS compounds are sometimes referred to as “forever chemicals” as they persist in the environment and do not readily decompose.

Due to widespread use of PFAS for decades, these compounds have been detected in the blood of people and animals around the world. Some studies have linked exposure to PFAS to harmful health effects in humans and animals, but the results of animal studies don't always correlate with human health effects. The health effects of PFAS exposure are still being studied by many agencies. The characteristics of PFAS are attributable to their structure and chemical composition, and are often described as long- or short-chain. The longer chain compounds persist longer in the environment and in the human body.

PFAS readily dissolve in water. In the United States, PFAS has been found in drinking water sources including lakes, rivers and groundwater. These compounds are introduced to water sources via runoff from areas where firefighting foams are used, and from manufacturing facilities that use these compounds in their products.

The City of St. Louis Water Division is committed to protecting public health. Since 2020, we have performed periodic voluntary sampling for PFAS from the rivers that provide our source water and from our finished drinking water at each of the City’s two drinking water treatment plants. The City is also currently participating in the EPA’s Fifth Unregulated Contaminant Monitoring Rule (UCMR 5). This rule includes testing for 29 different PFAS compounds. Our most recent testing from samples collected at both treatment plants in June, 2024 indicate that all PFAS levels were below detection limits.

More information concerning PFAS may be found at: https://www.epa.gov/pfas

Requests for Proposals

To see the list of currently open Requests for Proposals (RFPs) from the St. Louis Water Division, click here

Service Line Material Survey

The United States Environmental Protection Agency has modified its Lead and Copper Rule to require all Water System Operators to maintain an inventory of service line materials for each service in their water system by October 2024. The City of Saint Louis Water Division is requesting your assistance in obtaining the information necessary to comply with the new rules. We have posted instructions for identifying the material of your service line and a form to report that information to us online. You can Click Here to submit your data today.

The form will ask for some basic information and a photo of the service line where it enters your property. Your assistance will prevent the need for someone to visit your property to obtain this information.

Rate Increase Information

For the first time in 13 years, the City of St. Louis Board of Aldermen approved an initial 20% increase in the water rate charges. The first $5 average monthly increase is effective July 1, 2023, with a second $5 average monthly increase in January 2024. This will provide the revenue necessary to sustain the maintenance and operation of the City’s water system, repairing main breaks and ensuring residents have access to the safe, clean water they rely on.

This effort will also allow the Water Division to replenish the reserves necessary to make long-term investments in our infrastructure. St. Louisans will continue to pay less on average for water than residents of St. Louis County or Kansas City.

The Collector of Revenue's office remains committed to collecting and administering your payments carefully and efficiently, as prescribed by law. If you have any questions about the payment options available to you, please do not hesitate to contact our office at 314-622-3628. For billing questions, please contact the Water Division at 314-771-2255.

The Water Division is Hiring!

The Water Division has immediate job openings for the following positions:

Carpenter, Chemist I, Civil Engineer II, Construction Equipment Operator I , Construction Equipment Operator II, Electronic Control Systems Technician, Heavy Equipment Operator I, Heavy Equipment Operator II, Programmer Analyst I, Stationary Engineer, Utility Locator, Water Maintenance Technician, Water Maintenance Foreman, Water Meter Worker, Water Plant Maintenance Mechanic, Water Treatment Plant Operator

Apply here:
https://www.stlouis-mo.gov/government/departments/personnel/jobs/index.cfm